Warranty & repairs
Support when equipment needs attention.
Manufacturer warranty periods and procedures vary by product. Contact us with the order and product details before returning equipment.
Before returning equipment
Let us identify the right support route.
Provide the order number, product SKU, serial number where applicable, and a clear description of the issue.
Step 1Contact the WeldGrid team
Step 2Record the product and fault details
Step 3Follow the agreed return or repair instructions
Important
Do not send equipment back without authorisation. Warranty coverage depends on the product, manufacturer, age, condition and nature of the fault. Your statutory rights are not affected.
Need help?
Speak to the WeldGrid team.
Call for product, compatibility, availability or order advice.